Shipping Policy
Shipping Policy
Updated November 2025
Our Approach
We ship with the same care we create — intentionally, responsibly, and without rush. Each Jewelry One of a KIND piece is handcrafted to order by survivor-artisans in our Miami studio. Shipping isn’t just a transaction — it’s the final step in a fair-wage process that funds real work and human dignity.
Processing Times
Every piece is made to order. Please allow 5–10 business days for production before shipping. You’ll receive an email with tracking once your order leaves our studio.
Need your piece by a specific date?
📧 support@jewelryoneofakind.com before placing your order and we’ll do our best to accommodate.
Shipping Options (U.S. Only)
| Service | Delivery Window | Rate |
|---|---|---|
| Kind Standard (USPS Ground Advantage + EcoCart offset) | 5–7 business days | $10 |
| Kind Priority (UPS Carbon Neutral) | 2–3 business days | $20 |
| Kind Express (FedEx or DHL GoGreen) | 1–2 business days | $30 |
Orders over $500 ship free.
All shipments include insurance + tracking.
Packaging
- Eco-conscious, plastic-free materials
- Recycled jewelry boxes & compostable mailers
- Reusable felt or cloth pouches (no cardboard storage — it accelerates tarnish)
- Seed-paper story cards printed with soy inks
- Water-activated recyclable paper tape
We consolidate shipments whenever possible to reduce waste.
Sustainability Commitment
We ship carbon-neutral through our logistics partners:
- USPS Ground Advantage + EcoCart offsets each domestic shipment.
- UPS Carbon Neutral and DHL GoGreen manage offsets for expedited orders.
All offsets are validated via Gold Standard and Natural Capital Partners, supporting reforestation and clean-energy projects. Our system automatically tracks emissions offset each quarter through the EcoCart dashboard, published in our annual Impact Report.
Luxury without harm — sustainability built into every clasp, label, and route.
International Orders
We’re not shipping internationally yet — but we’re working on it through DHL GoGreen Express.
Join our international waitlist: support@jewelryoneofakind.com
Lost or Damaged Packages
If your package is delayed, lost, or arrives damaged, email support@jewelryoneofakind.com within 7 days of delivery with your order number and photos. We’ll resolve it and ensure you receive your piece or a full store credit.
